The award winning Country Inn and Suites by Radisson is looking to add to our growing front desk team just in time for peak travel season in Southern Illinois.
The ideal candidate must be available to work day shift (7A-3P), evening shift (3P-11P) and overnight (11P-7A).
Having a flexible schedule, weekend availability, and holiday availability is a must.
Our new team member will train on all three hotel shifts, becoming a key member in the success of our front desk team.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain accurate records of guest interactions and transactions
- Process payments and ensure the security of guest information
- Coordinate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Qualifications:
- Previous experience in hospitality or customer service preferred but not required
- Excellent phone etiquette and communication skills
- Strong attention to detail and organizational skills
- Knowledge of hotel operations and guest relations
- Ability to handle difficult situations with patience and professionalism
- Ability to work flexible hours, including nights, weekends, and holidays
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment.
We offer competitive pay, opportunities for career growth, and a supportive work culture.
Apply now to start your journey in the exciting world of hospitality!
Job Type: Full-time
Pay: From $15.
00 per hour
Expected hours: 24 – 40 per week
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Monday to Friday
* Morning shift
* Weekends as needed
Ability to Relocate:
* Marion, IL 62959: Relocate before starting work (Required)
Work Location: In person
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