Senior Library Specialist

Description Governors State University is seeking to hire a Senior Library Specialist - Public Services, to assist the University Library by designing, organizing, and updating library informational, instructional, and statistical materials for the GovState community as well as internal documentation and training materials for library Public Services employees.
The incumbent communicates and collaborates with appropriate library and university faculty, staff, and administrators to ensure the accuracy and suitability of informational materials and utilizes appropriate and innovative technologies.
Other primary duties include providing public desk coverage, in-person, email, and chat reference services, and other special projects and user-oriented duties according to department need.
This position may direct, train, and review the work of student aides.
Essential Responsibilities 70% Public Service • Creates, edits, and organizes library informational content such FAQs, research guides, tutorials, infographics, how-to guides, departmental policy and procedure manuals, and other training materials in collaboration with librarians, staff, library administrators, and other university stakeholders.
• Utilizes appropriate technologies.
• Compiles and organizes public services statistics; designs statistics collection forms and surveys, may create infographics and graphs to showcase statistical information.
• Provides scheduled circulation desk coverage.
• Provides in-person, email, and chat reference services.
30% Special Projects • Completes projects as coordinated with the Public Services Librarian and library administration according to unit need.
• Serves as backup for other departmental functions as needed (e.
g.
, Interlibrary Loan, etc.
).
Hourly range: $18.
36 to $19.
28.
(This is a negotiated position.
Salary starts at the base up to an additional 5% based on Education and Experience exceeding the minimum qualifications per union contract).
This position qualifies for an expansive suite of fringe benefits including, various insurance options, paid time off, retirement and investment options, and tuition waivers.
Visit: https://www.
govst.
edu/benefits/.
Required and Preferred Qualifications REQUIRED: DOCUMENTATION CONFIRMING HIGH SCHOOL COMPLETION OR EQUIVALENT MUST BE ATTACHED FOR CONSIDERATION OF THIS POSITION, COLLEGE/UNIVERSITY TRANSCRIPTS MAY BE SUBSTITUTED (See “Special instructions to applicants” section below).
In order to have your college credits considered to meet the minimum qualifications, you must attach a copy of your college/university transcripts.
High school diploma or equivalent.
Any combination totaling two (2) years from the following categories: Work experience in a library or equivalent setting.
College course work in any field as measured by the following conversion table: 30 semester hours equals one (1) year Associate's degree (60 semester hours) equals eighteen (18) months 90 semester hours equals two (2) years Bachelor's degree (120 semester hours) equals three (3) years A total of two (2) years work experience in a library or equivalent setting performing progressively more responsible work consistent with the next lower level of this series.
Desired Education and Experience • Associate or bachelor's degree in any field.
• Three years of experience in an environment which involves frequent customer interactions and daily use of computers, software, and other office equipment.
• Work experience in libraries, higher education, or related fields.
• Extensive customer service experience.
• Experience training and supervising others in a customer service environment.
• Experience with library programs and meeting activities.
• Experience writing policies and procedures.
For more information regarding this classification, visit: https://www.
sucss.
illinois.
gov/pages/RangeReport/History.
aspx?AgencyID=27&ClassCode=4903 Supplemental Information DOCUMENTATION REQUIREMENT: For consideration, applicants are required to attach the following: 1: High School Diploma or GED.
In order to have your college credits considered to meet the minimum qualifications, you must attach a copy of your college/university transcripts.
2: Online Application – Must be fully completed, include all dates of employment, employment status (full-time or if part-time, include percentages), job duties and responsibilities (full details).
3: Cover Letter.
4: Resume.
5: A list of three Professional References (We will only contact your references if you are a finalist).
RESIDENCY REQUIREMENT: Illinois residency required within 180 days of the hire date.
CREDENTIAL ASSESSMENT EXAM DETAILS: This vacancy involves a Credential Assessment Examination which consist of a review and rating of the applicants Education, Experience, Licenses, and other qualifications.
Applicants are required to provide electronic documentation as listed above to verify that the minimum qualifications for this position has been met.
VETERAN’S PREFERENCE POINTS: Veterans may be eligible to receive additional points on a passing final examination score.
To determine eligibility, submit one of the following documents to the Department of Human Resources: 1: Department of Defense – DD214 / DD215 2: National Guard – NGB22 Form 3: Discharge Orders 4: Reserves – DD256 Discharge Certificate Note: Documentation must be received by the closing date of this posting.