Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
· Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
Promote Corporate Brands to customers
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Offer product samples to help customers discover new items or products they inquire about
Inform customers of Drug GM specials
Recommend Drug GM items to customers to ensure they get the products they want and need
Review "sell by" dates and take appropriate action
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Display a positive attitude
Stay current with present, future, seasonal and special ads
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud to store management
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
Retail experience
Second language (speaking, reading and/or writing)
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Evening; Day; Overnight
Regions: Mountain
States: Illinois
Keywords:
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers.
No matter what stage of your career, you can build your future at Kroger.
We look for people who want more, aspire to be more and work hard to achieve their goals.
Our focus on keeping the Customer first is what makes us successful.
We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.
At The Kroger Co.
, we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.
We are committed to creating #ZeroHungerZeroWaste communities by 2025.
Careers with The Kroger Co.
and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: IL || Herrin || 1609 S Park Ave || 62948 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None
Whatsapp
